By using this website, you agree to the terms that regulate its use and the purchase of our products .These General Terms and Conditions ("Terms and Conditions") are applicable to any use of the website www.errld.com ("Website"), to any services available on the Website and to any and all offers, orders and agreements connected therewith ("Services").
All products on this website are intended for legal use and may not be used, or discussed in a manner that is illegal. As the consumer it is your responsibility to know your local and state laws before making your purchase. Any governmental employee, agency, or agent must identify themselves to the operators of Errld, LLC. upon their entering the site, and when ordering any products from our site.
All of our products are traditionally and solely intended for tobacco use or concentrated essential oils, by legal adults. You must be 18 years old (21 in some jurisdictions) to purchase anything from this website. It is your sole responsibility to know your state and local laws regarding the possession and use of tobacco pipes and accessories. Although this site may be linked to other sites, www.errld.com is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked site, unless specifically stated therein. By entering this site you acknowledge and agree that errld.com has not reviewed all the sites linked to this site and is not responsible for the content of any off-site pages or any other site linked to this site. Your linking to any other off-site pages or other sites is at your own risk.
For international orders errld.com does not guarantee that customs will not confiscate the products ordered by you. If in the unlikely event your package is we will not refund any payments to you, and a reshipment of your order will not be possible. You are solely responsible for knowing the import restrictions on any of the products that you order and that may apply in your country of delivery.
Errld.com is not responsible for re-shipping an item that was returned due to an incorrect address provided by the customer. It is the customers responsibility to pay for the shipping to have the order resent. Errld, LLC will not issue a refund if the customer decides not to pay to have the item re-shipped.
Errld.com offers discount codes that cannot be used at the same time. Only one discount code per purchase can be used. Errld, LLC reserves the right to disable any discount codes or offers at anytime without notice.
Errld.com reserves the right to modify, update or change these terms and any contents of the website at any time without prior notice. This includes pricing and availability information, which is not guaranteed. It also includes any errors, omissions or inaccuracies relating to product descriptions, pricing, promotions, and shipping charges. All site contents are provided on an ‘as is’ basis without warranties or conditions of any kind, either expressed or implied.
If you do not agree to these terms, please do not use this site.
COPYRIGHT & TRADEMARKS
All trademarks used and/or displayed on this website are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Errld®. All content of our website, including text, images, logos, illustrations and photographs are protected by the Copyright Act. None of the material may be copied, produced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, without prior written consent of Errld®. You may download or copy site content for personal, non-commercial use only.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We respect your privacy and do not share customer information with third parties, except those directly involved in the processing of orders and shipping.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Returns are allowed within 14 days of receipt of shipment of the item(s) ONLY if the items are damaged. If your item is faulty or damaged, we require that you notify firstname.lastname@example.org within 48 hours of receipt. Because some items and releases sell out very quickly, no exchanges are allowed. PLEASE CHECK YOUR SIZES BEFORE ORDERING. Please contact us if there is a problem with your order. There are ABSOLUTELY NO returns or exchanges on any titanium, quartz or glass products. Customers will be responsible for all shipping fees associated with returned items. Any returns will be exchanged for items of equal value or will be refunded with store credit. All sale/discount items, as well as socks, will not be returnable unless the product is faulty or damaged. Please contact us if you have any other questions.
Free Shipping on all orders over $150. All orders are shipped from Denver, CO unless otherwise noted in the product description. Please allow 1 - 3 business days for order processing and an additional 2 - 3 business days for delivery. All domestic and international orders are shipped USPS. International shipping fees are calculated as flat-rate per country and and may include additional fees calculated on a per item basis and determined by order weight. International orders usually take 10 - 20 days, depending on your location. We are not responsible for any lost, stolen, or damaged shipments. All domestic and international shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.